Home Care Success Stories

Thank you so much for providing such a wonderful service.  Julie is an absolute gem and Mum cannot speak highly enough of her.  We will certainly recommend your services whenever the opportunity arises.  We are just so thankful that your service was there when we couldn’t be!

Tracey, HCA Hospital to Home care for her Mum in Grafton

My husband spent 4 months in full time care in a place that was supposed to be between 4 and 5 star rating which it certainly was not. He had depression lost 3 kg due to the inferior food and truly hated being there as I couldn’t look after him full time anymore. I had to bring him back home but I am also back at work and needed care for him so I contacted a number of care organisations in my area and none came up to par. Imagine my surprise when I contacted David Kirkby and my issues were dealt with professionally, efficiently and effectively and everything fell into place. I didn’t have to do a thing, David and Meg put everything in place. I couldn’t believe my luck dealing with such efficient people who didn’t rest until we arrived at the best outcome. Then the carers when they came – the one word to describe all of them so far is ‘exceptional’. They make my husband feel as though they are all part of a big family group. David & Meg have that amazing knack of knowing the business and employing care givers who look at this not as a means of employment but being able to work with their passion which is to give unsurpassed 6 star care. Forget the rest – do yourself and your family a favour and talk to David & Meg before you take on any care for your loved one.

Vicki, Tweed Heads region

Just want to say a huge thank you for the help and care we have received from Julie and Shannon. They are a credit to your group and in a short time have made such a difference to our quality of life.

Maureen S, Upper Duroby WA

My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.

Dr. Noam Chomsky

I can’t thank you enough for your help in allowing mum to achieve her wish of staying at home & living out her last days with dignity.” “…we can never thank her enough for her care & compassion & the many laughs we shared-so important during sad times!” “…you always accommodated mum’s needs by providing extra care as mum’s needs increased.” “They all helped to make mum’s days more comfortable. Thank you all so much.

Care recipient's daughter, Bayview, NSW, 2104

I am glad HCA are doing this job. I know you will try your hardest!

  • regarding a Lane Cove, NSW, 2066 stroke patient whom Home Care Assistance North East Sydney began caring for in September 2018
Case Manager, French's Forest

Please extend my thanks to Susan (the caregiver) and her dog. I had a very unusual talk with my mom yesterday in that this was the first call in years where she was so relaxed and so happy with her day and it was clearly due to Susan and her dog. You are providing invaluable gifts to her and I just want you to know how much I appreciate it.

Maureen D., Therapist and Clinical Supervisor

Our family has been using Home Care Assistance services since October 2010 and recommend this company and their caregivers 100%. My mother has Alzheimer’s so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families. We have been fully supported from all members of the company and appreciate their personal touch.”

Cathy S., Surrey

Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in ageing is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.

But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building-for elders, families, supportive friends and, ultimately, for your health care team.

Dr. Dennis McCullough

Care staff Joanna is lovely, marvellous, helpful, hardworking and understands Dementia.

Care Recipient Dee Why

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Serving the Sydney Northern Beaches, Lower North Shore, Roseville/Gordon/St Ives region

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2C Bungan Street, Suite 1b
Mona Vale, NSW 2103

Phone: 02 8407 9169

email: dschaffer@homecareassistance.com